Return & Refund Policy

Our Return policy includes your rights under Nepali consumer laws and additional benefits you get under our policy to make sure online shopping is hasslefree experience for you.You can choose to return or request a refund in an event of major failure in our product or delivery. Major failure includes damaged or incorrect products or extremely late deliveries. If the failure does not constitute a major failure then you are entitled to have the issue rectified in a reasonable time. You may also be compensated for reasonably foreseeable loss or damage you bore as a result of our actions.

• If the product you received is faulty or different than as described on the listing, please return the product as is and you will receive a full refund within 24 hours
• If you wish to cancel the order after a delivery has been made, Uniqor reserves the right to not accept such cancellations. Should a request be accepted, the buyer will have to pay an amount equivalent to the delivery charge.
• You can also visit our store located at Gaurighat-7 for all your refund or return issues, please be advised to call at 01-5914274 before making the visit.
• You could in selected cases upon approval replace a product ordered from us upto 7 days from the day it was purchased. The replacement has to be in stock and no cash refunds will be made. Proof of purchase is required to entertain replacements and the product should be in its original packaging and condition.
• Cancellation should be raised as soon as possible for online orders, the user might be liable for delivery charges once the order reaches the delivery location.